Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. Here is an overview of five reasons that your business should make the switch to VoIP.
To set up a business VoIP system, you need several components. A central device to manage the calls, the way a private branch exchange (PBX) or key system unit (KSU) does in traditional phone systems is one of them.
This can be a dedicated piece of hardware such as an IP PBX, a regular PBX that has been IP-enabled, or a server running specialized software. You will also need phones and a data network. In many cases, you may be able to use your existing digital phones and computer network, although you may need to upgrade some of your network hardware.
VoIP, or Voice Over Internet Protocol, is an enigma for many businesses. There are many flavors of VoIP and many pros and cons that you need to be aware of when considering which service to choose. One goal of this article is to help you decipher through the technospeak so that you can make an informed decision that will save you time and money.
First, a small disclaimer: No matter how you slice up conferencing solutions, the categories you use to group them are mutable and subject to instant revision. Combinations of various elements make some applications basically impossible to categorize. Depending on how you look at it mail lists are even a form of conferencing and so is email. Real-time versus asynchronous is even becoming blurred as text, audio and video merge in varying combinations.
That said and out of the way, lets look at some of the ways conferencing solutions are categorized.